Return Policy

For online orders, you can return a product for up to thirty (30) days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging. Return shipping costs are at the buyer's expense and all original shipping charges/fees and non-refundable. All online refunds will be issued to the original form of payment as soon as return item(s) are received. Please allow 5-7 business days for funds to post to your account.

For in-store purchases, you can return a product for up to seven (7) days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging. You must present the original receipt to receive a full refund. All refunds will be issued in full to the original form of payment.

*All sales are final for comics and graphic novels.

COVID-19 Response

Throughout the COVID-19 pandemic, our top priority continues to be the health and safety of our staff, customers and communities which has guided all our decisions. We have enhanced our cleaning procedures for high touch surfaces to help reduce the spread of infectious viruses. In accordance to the local St. Louis County mask mandate, we currently require that all customers and employees must wear masks within our store regardless of vaccination status. 

Additional information regarding mask requirements can be found on the CDC website here.

Privacy Policy

This privacy policy sets out how Just Heroes uses and protects any information that you give Just Heroes when you use this website. Just Heroes is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Just Heroes may change this policy from time to time by updating this page.

What We Collect

We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Just Heroes does not collect and store credit card information. All payment details are handled by the secure third party processor.

What We do with Collected Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may contact you by email, phone, fax or mail.
  • We will never sell your information

Terms and Conditions of using this Website

Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.

Shipping and Handling

All orders are prepared for shipment after completed checkout. Please allow for up to 48 hours to prepare shipments.

Orders are shipped using the selected method you as the customer chooses during checkout. Once location is entered, shipping fee is calculated. 

For local orders we offer an in-store pick up option! 

We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier.  We will provide a tracking number for all shipments.